Troubleshooting bitB startup

Owned by Toni Muzzi
Last updated: Nov 16, 2019 by Brad Wilson
1 min read

Refer to this information for problems with the bitB startup.

"bitB has encountered a problem.  we are sorry for the inconvenience.  A network related or instance specific error occurred…

The error indicates that no Microsoft SQL Server installation was found.


Follow these steps to get bitB running after this error has occurred.

  1. Select Send Error Report to help improve bitB. Or you can select Don't Send.
  2. The bitB main window will open.
  3. Right-Mouse click in the Device List window.
  4. Select settings and then select Database Manager.
  5. Follow the steps under Installation advice and tips (Under Installing bitB topic) to configure the database.